Privacy policy
ORÉU Privacy Policy
Last Updated: February 8, 2026
ORÉU (“we,” “us,” or “our”) operates this store and related online services (collectively, the “Service”).
This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase through our website.
1. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, billing and shipping address, email address, and phone number.
- Transaction Information: Purchase details, payment status, and order history.
- Technical Information: IP address, browser type, device identifiers, and usage data collected via cookies or analytics tools.
- Communication Information: Messages, inquiries, or feedback sent to our support team.
2. How We Use Your Information
We use your information to:
- Fulfill and manage orders, payments, and shipping.
- Provide customer support.
- Notify you of new collections or events (you may opt out at any time).
- Improve our products, services, and website.
- Prevent fraud and comply with legal obligations.
3. Sharing of Information
We do not sell personal data.
We may share information with trusted service providers such as payment processors, shipping companies, analytics providers, and Shopify, solely for operating our business.
4. International Transfers
Your information may be processed and stored in Japan or other countries where our service providers operate.
We take reasonable measures to ensure that your data is protected in accordance with applicable laws.
5. Cookies and Analytics
We use cookies and similar technologies to enhance site functionality and analyze performance.
You may disable cookies through your browser settings, though some features may not function properly.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or to meet legal requirements.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data.
To exercise these rights, please contact us at the address below.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
9. Contact Information
**9. Contact Information**
Business Name: ORÉU
Representative: Nana Furuki
Address: 3-1-3 Sakanoshiminami, Oita City, Oita Prefecture, 870-0308, Japan
Email: house@oreu.jp
Phone: +81-90-7432-0418
10. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.