Legal notice
Legal Notice (Based on the Act on Specified Commercial Transactions)
Seller
ORÉU
Representative
Nana Furuki
Business Address
3-1-3 Sakanoshiminami, Oita City, Oita Prefecture, 870-0308, Japan
house@oreu.jp
Phone
+81-90-7432-0418
Business Hours
Monday–Friday, 10:00–18:00 JST
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Product Prices
Prices are displayed on each product page in Japanese Yen (JPY) and include Japanese consumption tax.
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Payment Methods
Credit cards, PayPal, and other payment methods supported by Shopify Payments.
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Shipping
All products are shipped internationally from Japan.
Orders are typically processed within 3–5 business days.
Delivery times vary by destination, generally 7–21 business days.
Tracking information will be provided after dispatch.
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Shipping Fees
Shipping costs are included in the product price unless otherwise stated.
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
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Returns and Exchanges
Return requests may be made within 30 days of delivery.
Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.
If the product arrives damaged or incorrect, please contact us within 7 days of receipt with clear photographs for review.
Returned items must be unused and in original condition and packaging.
Unauthorized returns will not be accepted.
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Quantity Limitations
All products are produced in limited quantities.
Availability after sellout is not guaranteed.